We are happy to refund or exchange any item within 30 days from date of arrival, if for any reason you change your mind. Items must be returned undamaged, with the tag intact in its original condition, back to us within 30 days. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you.
* Unfortunately sale & pre order items are non refundable, we can offer you an exchange if unsuitable
How to return
Please package your goods in the original packaging & send to the address below - please ensure you make a note of the tracking number when returning your parcel as we will not be responsible for any lost parcels returned to us without tracking information.
Please Note: Refunds can take up to 14 Days to be processed and 3-5 Days until you receive your refund (Depending on your Bank).
Faulty / damaged
If you have any problems with faulty or damaged goods, please contact us within 7 days of receiving your order, we can then offer an exchange or refund. After the 7 day period, the order will be accepted by you and assumed to be correct and not faulty or damaged, meaning that no refund or exchange will be issued.
Rose and Albert
4 Roehampton Drive